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BOOST
BOOST

BOOST Global Competence for Advancing
Social Inclusion and Career Paths for
Vulnerable Women

COACHING TOOL 7 Dealing with problems in social interactions
SOCIAL COMPETENCE Solving problems can be difficult if we don’t have a clear idea of what we are dealing with.
The ability to successfully interact with others. This ability relies on the combination of social,
emotional, cognitive, and behavioural skills

Stating the struggles and the problems that we are facing in our social interactions can help
us improve our social competences.

Am I having problems in expressing myself? Am I having a conflict with a team member? The
conflicts can be of any order as social interactions are so diverse. The ability to recognise our
behaviour patterns can help us improve in the way we deal with others.

This is designed as a roadmap to proactively engage your coachee into identify and solve any
issue she might be facing when it regards to social interactions.

STEP BY STEP GUIDANCE
To complete this exercise, you must cover the following steps
Step 1 Define together with your coachee a specific area where she needs support
Step 2 Use the set of questions provided in the handout to guide the conversation
Once you have identified the problematic area that needs to be addressed ask your
Step 3
coachee to define the problem as simple as she can
Step 4 Ask her about three practical solutions for the problem that she has identified
Go back to the solutions that she has indicated and simply ask her to rank the solutions
Step 5
from the easiest to implement to the most difficult to implement
Step 6 Have her choosing one of the solutions, and ask why
Step 7 Encourage her to apply the solution that she chooses
Step 8 Decide together a timeframe for her to implement these solutions
Step 9 Monitor the progress

RESOURCES BOX
þ Coaching tool 7 – Dealing with problems in social interactions
Handout Roadmap to deal with a problematic situation
Adapted from “Social problem-solving step by step”
https://positivepsychology.com/wp-content/uploads/2021/01/Social-Problem-Solving.pdf

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